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Job Roles inside an IT Department
When I was younger, I didn’t know what I wanted to do within the IT industry and picked a general IT Systems degree at University. The course had a mixture of networking, security, desktop support, theory, business analysis, and coding.
It was clear working through the various modules and parts of the course that coding wasn’t for me. Instead, I enjoyed the parts that involved solving problems. My career has been defined by that path ever since.
Over the years I’ve had the opportunity to work in a lot of different IT departments, sometimes as part of that department and sometimes as a contractor. What’s always struck me with each IT department is the variety of people that make up that department.
Unique skillsets, unique opinions, and unique personalities. There was never just one job role in those departments.
You’d be forgiven if today you thought IT departments were only made up of one type of role. The developer role. It’s all you ever hear from certain companies and marketing departments.
They are wrong though.
Those roles I saw when I was coming through the ranks of IT are still there, they are as relevant, sometimes more so than the developer role.
So, let’s explore the other roles that make up an IT department.
