Troubleshooting Azure Arc for Servers

Join me as I explore how to troubleshoot issues with the Azure Arc agent.

While working with Azure Arc I’ve come across a couple of scenarios I’ve had to troubleshoot, in this blog post I want to share some practical tips to help you if you encounter issues.

Is the agent installed?

One of the questions I’ve had to troubleshoot is whether the Azure Arc agent installed successfully on the server?

Within a Windows server, you can check this in one of two ways. The first way is to check within “Programs & Features” or “Apps & Features”, depending on what version of Windows Server you are using.

You should see the “Azure Connected Machine Agent” installed on your server.

The second way is to open up the command prompt or PowerShell and type in the command

This command will confirm which version of the Azure Arc agent is installed. If you receive an error when this command runs, this could indicate that the agent hasn’t successfully installed.